Baxi Appoints Two New Specification Managers To Enhance The Customer Experience And Expand Business

Wed Jun 09 09:07:06 CST 2021 Source: www.hvacinformed.com Collect Reading Volume: 7660
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To help meet the demand for residential specification hot water and heating solutions, the Baxi Assure sales team has been strengthened with the addition of two new Specification Manager appointments in the North and South of the UK.

David Lucas and Matthew Swatridge will act as a single point of contact to make it even easier for new build developers, social housing landlords, and contractors to access the complete suite of Baxi Assure products and services. This includes helping customers to navigate the portfolio of A-rated boilers, cylinders, low-carbon air source heat pumps, efficient controls, and accessories, as well as expert Baxi Design and SAP advice, Project Hub to manage product registrations, and bespoke product training.

Low-Carbon technologies

David will apply his extensive industry knowledge to the Baxi Specification sales team in the North, bringing almost a decade of experience from working as a residential Area Sales Manager for Baxi. Prior to this, David trained as a commercial heating engineer and then spent a portion of his career working in the plumbing and heating merchant sector.

Commenting on his appointment, David said: “This is an exciting time to be a part of the Baxi Specification team. As the residential specification landscape continues to change, and low-carbon technologies become even more important, having trusted products, advice and support to meet the net zero challenge will be crucial. I look forward to continuing to support customers across the North of England and deliver projects with care and attention to detail.”

Energy efficient heating

Matthew will add his expertise to the Baxi Assure sales team in the South and will utilize his 20 years of heating industry experience, spanning across spares, boiler sales, and merchant distribution.

Speaking about his new role, Matthew said: “I am passionate about what Baxi Assure can offer in terms of excellent products and services. The fact that our offering is so versatile and can cater for the projects of today and the low-carbon future of tomorrow is what makes our proposition so valuable. With a no one size solutions fits all, customers can be assured of a dedicated and bespoke approach to projects as we help to shape the amazing standard of energy efficient heating and hot water in homes across the South region.”

Carefully chosen people

Commenting on the appointments, Nick Wilson, Commercial and Marketing Director, said: “Growing our dedicated team of Baxi Assure Specification Managers is part of our commitment to provide an even better network of professionals for our customers to rely on.”

We are always seeking out new talent and it is great to welcome both David and Matthew, who are extremely knowledgeable and experienced in what they do. As a forward-thinking and innovative business with over 150 years’ manufacturing experience behind Baxi Assure, our customers can put their trust in our brand and our carefully chosen people, now and as the UK transitions to net zero.”

Editor: Amanda